Redeem loyalty reward - Overview
PicoNext enables customers with two different ways to verify that your customers hold the correct token for a specific loyalty reward, and are authorized to redeem the reward.
Redeem a loyalty reward
Find more details about each of these methods in the articles below:
Redemption workflow
Generally, to redeem a loyalty reward associated with an token, PicoNext (1) first checks to see if the user holds the required token, then (2) determines if the reward is able to be redeemed, in accordance with the redemption rules set for the reward. More details about how this applies to each redemption method are in the pages linked above.
Workflow for redeeming token-based loyalty rewards